Do I need to set up an account to place an order?

We value our customers greatly and understand the importance of your time, therefore creating an account with us will make your shopping experience seamless and give you access to the following benefits:

  • Manage your account details
  • Track your order status and review past purchases
  • Save your shipping details for future purchases and a faster shopping experience
  • Be informed about our latest stock, special online promotions and discounts!

Alternatively, you can also use a guest account to Checkout without registering

How do I create an account?

You can create an account by going through the following steps:

  • Click on the ‘My Account/Login’ tab
  • Click on ‘Register’ to create a new account
  • Fill in the required information
  • Click on ‘Register’ to create your account

How do I place an order?

Cash On Delivery

  • Select the product you are interested in.
  • On the product detail page, select your color/size choices (if applicable), choose quantity and then press the “Add to Cart” button.
  • You can then choose if you wish to continue shopping or head on to Checkout.
  • You can Checkout as Guest or by Logging into your account.
  • On the Checkout page, you may enter your personal and shipping information.
  • Select a payment method, enter any discount vouchers (if applicable) and review your order before selecting “Place Orde Now”.
  • You will receive a confirmation email with your Order Number.
  • For local COD orders, confirm your order with the verification code you have received via SMS.

How can I track my order?

As soon as your order is shipped, you will be emailed a tracking number with a tracking link in the shipping confirmation email

In case you are unable to track your order, you may email us at imkk2019@gmail.com with the Order ID.

What kind of payment methods do you accept?

Currently, the following payment methods are accepted:

Cash on Delivery

This option is available for customers throughout Pakistan. Using this option, you can pay cash to the delivery agent upon receipt of your order. Please ensure that you have the exact amount at hand since our delivery agents might not carry change/petty cash.

Online Payment options

We accept the following online payment methods:

All your details and your data will be securely transmitted from end-to-end via SSL encryption.

Where can I receive my order?

It can be sent to an address selected by you (home, work, etc.) of your choice.

How long will it take for my order to be delivered?

All orders will be delivered by our courier service providers within 3-5 working days within Pakistan and 5-7 working days for international orders.

How do I check the delivery status?

On dispatch, you will be provided a Tracking ID for your order through email and SMS. You can log on to Leopard Courier websites for local and international order respectively, insert your Tracking ID and track your order or contact our Customer Care.

If an item is out of stock what should I do?

If an item is out of stock, we will try to restock it as soon as possible. If no stock is available, it will be removed from the website.

Please keep checking the website regularly to remain abreast of updated stock content.

How do I know what size will fit me?

Please refer to our Size Chart. For further help, please contact our Customer Care.